Strengthening Customer Loyalty Through Intimacy and Passion: Roles of Customer–Firm Affection and Customer–Staff Relationships in Services
سال
: 2008شناسه الکترونیک: 10.1509/jmkr.45.6.741
کالکشن
:
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آمار بازدید
Strengthening Customer Loyalty Through Intimacy and Passion: Roles of Customer–Firm Affection and Customer–Staff Relationships in Services
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| contributor author | Chi Kin (Bennett) Yim | |
| contributor author | David K Tse | |
| contributor author | Kimmy Wa Chan | |
| date accessioned | 2020-03-13T03:34:19Z | |
| date available | 2020-03-13T03:34:19Z | |
| date issued | 2008 | |
| identifier other | hKCg7Eon6XxPCUJKcoVKTuoitqtH7stnhT0hu8j4V6QNi4RfBE.pdf | |
| identifier uri | https://libsearch.um.ac.ir:443/fum/handle/fum/1192662 | |
| format | general | |
| language | English | |
| title | Strengthening Customer Loyalty Through Intimacy and Passion: Roles of Customer–Firm Affection and Customer–Staff Relationships in Services | |
| type | Journal Paper | |
| contenttype | Fulltext | |
| contenttype | Fulltext | |
| identifier padid | 8641523 | |
| identifier doi | 10.1509/jmkr.45.6.741 | |
| journal title | Journal of Marketing Research | |
| coverage | Academic | |
| pages | 741-756 | |
| journal volume | 45 | |
| journal issue | 6 | |
| filesize | 351624 | |
| citations | 1 |