Implementation of delightful services: From the perspective of frontline service employees
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: 2017DOI: 10.1016/j.jhtm.2016.10.006
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Implementation of delightful services: From the perspective of frontline service employees
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| contributor author | Yi-Chieh Wang | |
| contributor author | Ching-Ching Luo | |
| contributor author | Yang-Fei Tai | |
| date accessioned | 2020-03-15T04:48:19Z | |
| date available | 2020-03-15T04:48:19Z | |
| date issued | 2017 | |
| identifier other | UgCpKwVmNoQ4iqZzUu9J9fHBlMHZRf97F4SN106Y4aLkbm13s7.pdf | |
| identifier uri | http://libsearch.um.ac.ir:80/fum/handle/fum/1847366?locale-attribute=en | |
| format | general | |
| language | English | |
| title | Implementation of delightful services: From the perspective of frontline service employees | |
| type | Journal Paper | |
| contenttype | Fulltext | |
| contenttype | Fulltext | |
| identifier padid | 13045111 | |
| identifier doi | 10.1016/j.jhtm.2016.10.006 | |
| journal title | Journal of Hospitality and Tourism Management | |
| coverage | Academic | |
| pages | 90-104 | |
| journal volume | 31 | |
| filesize | 421991 | |
| citations | 2 |