A Comprehensive Stakeholder-Typology Model Based on Salience Attributes in Construction Projects

Abstract

This paper presents a comprehensive project stakeholder typology model -PSTM- based on stakeholder salience attributes. Stakeholders are considered as one of the major pillars of construction projects and management of stakeholders is essential to effective project management in the construction industry. A literature review of stakeholder typology and management models was conducted to identify all the different stakeholder salience attributes that are being applied. This analysis revealed important variation in the attributes, models and frameworks. A questionnaire survey and semi-structured interviews were conducted to fulfil the research purpose. Based on a Venn-diagram analysis of data, we suggest a clear and non-overlapping stakeholder salience attributes framework to be used in construction projects. We also propose a project stakeholder typology model -PSTM- based on stakeholder salience attributes. The results indicated that PSTM can divide stakeholders into 15 different types based on four attributes: “Potency, Legitimacy, Urgency, and Proximity”. It is expected that the results of this study can be used by practicing professionals such as project managers when identifying, categorizing and managing stakeholders in construction projects.