A novel framework for customer-driven service strategies: A case study of a restaurant chain
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: 2014DOI: 10.1016/j.tourman.2013.09.003
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A novel framework for customer-driven service strategies: A case study of a restaurant chain
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| contributor author | Li-Fei Chen | |
| date accessioned | 2020-03-10T21:54:33Z | |
| date available | 2020-03-10T21:54:33Z | |
| date issued | 2014 | |
| identifier other | XEIhAMSh775vG4B1jO3Wx2HYVpVp4_8wnexg7ZW38TYg9rK24T.pdf | |
| identifier uri | https://libsearch.um.ac.ir:443/fum/handle/fum/315881?locale-attribute=en | |
| format | general | |
| language | English | |
| title | A novel framework for customer-driven service strategies: A case study of a restaurant chain | |
| type | Journal Paper | |
| contenttype | Fulltext | |
| contenttype | Fulltext | |
| identifier padid | 2002855 | |
| identifier doi | 10.1016/j.tourman.2013.09.003 | |
| journal title | Tourism Management | |
| coverage | Academic | |
| pages | 119-128 | |
| journal volume | 41 | |
| filesize | 424868 | |
| citations | 1 |