The process of handling inconsistencies in software requirements is an important and challenging task. Most often in cases where multiple stakeholders interact with the requirement analysts, inconsistent, discrepant and conflicting information...

Thermal design of a passive building is closely interrelated to the architectural design of the structure itself, there is a spectrum of methods for estimating long-term thermal performance of these buildings that ranges ...

-dimensional and attractive

requirements. So, reviewing the literature and experts’ ideas was used to indentify factors related customer satisfaction.

Then a survey was conducted in due to classify the factors. The study population was composed of customers who...

This study is investigating the factors affecting customer satisfaction in carpet industry, classifying of customer need in three categories of must-be, one-dimensional and attractive requirement in Kano model, also ranking factors in each category...