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health care staffs (1)
immigrants (1)
In the twentyfirst century, organizations need to actively work to foster diversity. This is important because it is the just response to an uneven playing field, because the rapidly changing demographics in the United States demand that institutions be responsive if they are to survive, and because heterogeneous groups are more effective than homogeneous groups. Culturally competent organizations—whether they are schools, colleges, or libraries—have three elements in common: (1) they foster (1)
Key terms: cultural competence (1)
Latinos and African Americans (1)
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n computer based training (1)
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