An Orgnaizational learning framework for leaverging knowledge in collaborative process

Abstract

: This paper extends a previous study in conceptual process modelling, and introduces an ontological model of<br><br>collaborative business processes as a framework for leveraging knowledge by identifying organisational learning priorities<br><br>in collaborative business process contexts. The theoretical foundation of the proposed framework has roots in the interactionists’<br><br>approach and implies that organisational learning priorities can be derived by analysing various knowledge artefacts<br><br>that are used/exchanged by collaborating actors during their various interactions. A knowledge engineering development<br><br>methodology is used to build the proposed ontological process model using a team of domain experts, as well as a generic<br><br>university library business process in order to demonstrate the results.