The Design and Implementation of Large-Scale Call Center Management System
| contributor author | Chuanliu Xie | |
| contributor author | Junfeng Wang | |
| contributor author | Ying Mou | |
| date accessioned | 2020-03-15T15:17:54Z | |
| date available | 2020-03-15T15:17:54Z | |
| date issued | 2011 | |
| identifier other | kycDP82V_kwRwJ39lRpLhTpDUBJEQ6nJMLPvDlX7VQnQ_kAOKJ.pdf | |
| identifier uri | https://libsearch.um.ac.ir:443/fum/handle/fum/1983215?show=full | |
| format | general | |
| language | English | |
| title | The Design and Implementation of Large-Scale Call Center Management System | |
| type | Journal Paper | |
| contenttype | Fulltext | |
| contenttype | Fulltext | |
| identifier padid | 13772873 | |
| identifier doi | 10.1007/978-3-642-23223-7_22 | |
| journal title | Communications in Computer and Information Science | |
| coverage | Academic | |
| pages | 173-181 | |
| filesize | 15007987 | |
| citations | 2 |