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The Study of Customer Complaints Management Based on System Dynamics: Modeling and Simulation

contributor authorJin-lan Liu
contributor authorJian Kang
contributor authorYin Bai
contributor authorXin Zhang
date accessioned2020-03-14T06:44:24Z
date available2020-03-14T06:44:24Z
date issued2006
identifier otherSvCGHY8tDpJVTAETzGShFXHr2L2B5Humz6sWNvvPWM2U7vHShi.pdf
identifier urihttps://libsearch.um.ac.ir:443/fum/handle/fum/1570202?show=full
formatgeneral
languageEnglish
titleThe Study of Customer Complaints Management Based on System Dynamics: Modeling and Simulation
typeJournal Paper
contenttypeFulltext
contenttypeFulltext
identifier padid11418047
identifier doi10.1109/ICMLC.2006.258340
journal title2006 International Conference on Machine Learning and Cybernetics
coverageAcademic
filesize209636
citations2


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