The impact of the customer satisfaction, switching costs and trust on customer relationship commitment
سال
: 2013شناسه الکترونیک: 10.1109/ICIII.2013.6703545
کالکشن
:
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آمار بازدید
The impact of the customer satisfaction, switching costs and trust on customer relationship commitment
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contributor author | Yong Gan | |
contributor author | De-rong Li | |
date accessioned | 2020-03-14T03:32:10Z | |
date available | 2020-03-14T03:32:10Z | |
date issued | 2013 | |
identifier other | KqJc2b0ZxlNqLBYRbwB4ehDFHyR9Wp48sURg9vFw9y9mPcrEhl.pdf | |
identifier uri | https://libsearch.um.ac.ir:443/fum/handle/fum/1528249 | |
format | general | |
language | English | |
title | The impact of the customer satisfaction, switching costs and trust on customer relationship commitment | |
type | Journal Paper | |
contenttype | Fulltext | |
contenttype | Fulltext | |
identifier padid | 11157077 | |
identifier doi | 10.1109/ICIII.2013.6703545 | |
journal title | 2013 6th International Conference on Information Management, Innovation Management and Industrial En | |
coverage | Academic | |
filesize | 75110 | |
citations | 1 |