Barriers affecting organisational adoption of higher order customer engagement in tourism service interactions
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: 2014DOI: 10.1016/j.tourman.2013.12.002
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Barriers affecting organisational adoption of higher order customer engagement in tourism service interactions
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| contributor author | Prakash K. Chathoth | |
| contributor author | Gerardo R. Ungson | |
| contributor author | Levent Altinay | |
| contributor author | Eric S.W. Chan | |
| contributor author | Robert Harrington | |
| contributor author | Fevzi Okumus | |
| date accessioned | 2020-03-11T04:50:39Z | |
| date available | 2020-03-11T04:50:39Z | |
| date issued | 2014 | |
| identifier other | JCCl2NakRp99D9lRH0r1Xysi4TLpQvC8LLPxQnsP1tJk6eInqx.pdf | |
| identifier uri | http://libsearch.um.ac.ir:80/fum/handle/fum/421485?locale-attribute=en | |
| format | general | |
| language | English | |
| title | Barriers affecting organisational adoption of higher order customer engagement in tourism service interactions | |
| type | Journal Paper | |
| contenttype | Fulltext | |
| contenttype | Fulltext | |
| identifier padid | 2965703 | |
| identifier doi | 10.1016/j.tourman.2013.12.002 | |
| journal title | Tourism Management | |
| coverage | Academic | |
| pages | 181-193 | |
| journal volume | 42 | |
| filesize | 833651 | |
| citations | 4 |