Effective management performance a competency-based perspective

نویسنده:
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سال
: 2009
چکیده: The uncertainty and unpredictability of future events has stimulated interests in

research on the nature and characteristics of changes and trends that will be

likely to drive competitive performance in the future. Many prominent scholars,

including Toffler, Drucker, Handy and Naisbitt, have attempted and identified

key drivers of change in the 21st century. The study reviews the current schools

of thought in futures studies and major business forecasts in order to highlight

the key areas of change in business environment and management. A survey

questionnaire was designed and administered to determine the perceptions of

managers about managerial competencies and effective managerial

performance. The findings revealed that managers’ performance in the coming

decade is primarily measured against the quality of their relationships with

customers, followed by communication, team-building, goal accomplishment

competencies. Effective management performance is essentially linked to

managers’ ability to manage relationships, processes and time.
کلیدواژه(گان): Field of Research: management performance,competency,future competencies,effective managers
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