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نمایش تعداد 1-10 از 13

Corporate social responsibility and customer loyalty in intercity bus services

نوع: Journal Paper

نویسنده : Yu-Hern Chang; Chung-Hsing Yeh

سال: 2017

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Evaluating airline competitiveness using multiattribute decision making

نوع: Journal Paper

نویسنده : Yu-Hern Chang; Chung-Hsing Yeh

سال: 2001

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Does service recovery affect satisfaction and customer loyalty? An empirical study of airline services

نوع: Journal Paper

نویسنده : Yu-Wei Chang; Yu-Hern Chang

ناشر: Elsevier Science

سال: 2010

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Relational benefits, switching barriers and loyalty: A study of airline customers in Taiwan

نوع: Journal Paper

نویسنده : Yu-Hern Chang; Fang-Yuan Chen

ناشر: Elsevier Science

سال: 2007

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Examining airline service quality from a process perspective

نوع: Journal Paper

نویسنده : Fang-Yuan Chen; Yu-Hern Chang

ناشر: Elsevier Science

سال: 2005

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A survey analysis of service quality for domestic airlines

نوع: Journal Paper

نویسنده : Yu-Hern Chang; Chung-Hsing Yeh

ناشر: Elsevier Science

سال: 2002

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Effects of service quality and customer satisfaction on customer loyalty in high-speed rail services in Taiwan

نوع: Journal Paper

نویسنده : Pin-Fenn Chou; Chin-Shan Lu; Yu-Hern Chang

سال: 2014

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Performance evaluation of airport safety management systems in Taiwan

نوع: Journal Paper

نویسنده : Yu-Hern Chang; Pei-Chi Shao; Hubert J. Chen

سال: 2015

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Customer perceptions of airline social responsibility and its effect on loyalty

نوع: Journal Paper

نویسنده : Fang-Yuan Chen; Yu-Hern Chang; Yi-Hsin Lin

سال: 2012

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Using ANP priorities with goal programming for revitalization strategies in historic transport: A case study of the Alishan Forest Railway

نوع: Journal Paper

نویسنده : Yu-Hern Chang; Wann-Ming Wey; Hsiao-Yu Tseng

ناشر: Elsevier Science

سال: 2009

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Corporate social responsibility and customer loyalty in intercity bus services

Evaluating airline competitiveness using multiattribute decision making

Does service recovery affect satisfaction and customer loyalty? An empirical study of airline services

Relational benefits, switching barriers and loyalty: A study of airline customers in Taiwan

Examining airline service quality from a process perspective

A survey analysis of service quality for domestic airlines

Effects of service quality and customer satisfaction on customer loyalty in high-speed rail services in Taiwan

Performance evaluation of airport safety management systems in Taiwan

Customer perceptions of airline social responsibility and its effect on loyalty

Using ANP priorities with goal programming for revitalization strategies in historic transport: A case study of the Alishan Forest Railway

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Corporate social responsibility and customer loyalty in intercity bus services

Evaluating airline competitiveness using multiattribute decision making

Does service recovery affect satisfaction and customer loyalty? An empirical study of airline services

Relational benefits, switching barriers and loyalty: A study of airline customers in Taiwan

Examining airline service quality from a process perspective

A survey analysis of service quality for domestic airlines

Effects of service quality and customer satisfaction on customer loyalty in high-speed rail services in Taiwan

Performance evaluation of airport safety management systems in Taiwan

Customer perceptions of airline social responsibility and its effect on loyalty

Using ANP priorities with goal programming for revitalization strategies in historic transport: A case study of the Alishan Forest Railway