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Membership-based consumer switching intentions and benefit exchange theory

Type: Journal Paper

Author : Yi-Fei Chuang; Yang-Fei Tai

Year: 2016

Research on customer switching behavior in the service industry

Type: Journal Paper

Author : Yi-Fei Chuang; Yang-Fei Tai

Year: 2016

Implementation of delightful services: From the perspective of frontline service employees

Type: Journal Paper

Author : Yi-Chieh Wang; Ching-Ching Luo; Yang-Fei Tai

Year: 2017

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Yang-Fei Tai (3)

Yi-Fei Chuang (2)

Ching-Ching Luo (1)

Yi-Chieh Wang (1)

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2017 (1)

2016 (2)

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Journal Paper (3)

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English (3)

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Fulltext (3)

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International Journal of Contemporary Hospitality Management (1)

Journal of Hospitality and Tourism Management (1)

Management Research Review (1)

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