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Influencing factors on restaurant customers’ revisit intention: The roles of emotions and switching barriers

Type: Journal Paper

Author : Heesup Han; Ki-Joon Back; Betsy Barrett

Publisher: Elsevier Science

Year: 2009

Reexamination of attendee-based brand equity

Type: Journal Paper

Author : Jin-Soo Lee; Ki-Joon Back

Year: 2010

Internal Relationship Marketing: Korean Casino Employees’ Job Satisfaction and Organizational Commitment

Type: Journal Paper

Author : Ki-Joon Back; Choong-Ki Lee; JeAnna Abbott

Year: 2010

Mixed Findings on the Service Recovery Paradox

Type: Journal Paper

Author : Chihyung Ok; Ki-Joon Back; Carol W. Shanklin

Year: 2007

Quality of work life and job satisfaction among frontline hotel employees

Type: Journal Paper

Author : Jin-Soo Lee; Ki-Joon Back; Eric S.W. Chan

Year: 2015

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Ki-Joon Back (5)

Jin-Soo Lee (2)

Betsy Barrett (1)

Carol W. Shanklin (1)

Chihyung Ok (1)

Choong-Ki Lee (1)

Eric S.W. Chan (1)

Heesup Han (1)

JeAnna Abbott (1)

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Elsevier Science (1)

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2015 (1)

2010 (2)

2009 (1)

2007 (1)

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Journal Paper (5)

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English (5)

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Fulltext (5)

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Cornell Hospitality Quarterly (1)

International Journal of Contemporary Hospitality Management (1)

International Journal of Hospitality Management (1)

The Service Industries Journal (1)

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