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Prioritizing Factors Affecting Bank Customers Using Kano Model and Analytical Hierarchy Process
Year: 2013
Abstract:
This study intend to prioritize the factors affecting customer satisfaction of the quality of ser-vices provided by EGHTESADE NOVIN BANK, in order to gain more competitive advan-tage .Because the funding is dependent on ...
Recognizing influencing factors on students leadership trait potential
Year: 2013
Abstract:
This paper presents a study to investigate the effect of university education on leadership
capacity of both male and female management students of Ferdowsi University of Mashhad.
The data were collected from ...