Search

Now showing items 1-10 of 13

Corporate social responsibility and customer loyalty in intercity bus services

Type: Journal Paper

Author : Yu-Hern Chang; Chung-Hsing Yeh

Year: 2017

Request PDF

Evaluating airline competitiveness using multiattribute decision making

Type: Journal Paper

Author : Yu-Hern Chang; Chung-Hsing Yeh

Year: 2001

Request PDF

Does service recovery affect satisfaction and customer loyalty? An empirical study of airline services

Type: Journal Paper

Author : Yu-Wei Chang; Yu-Hern Chang

Publisher: Elsevier Science

Year: 2010

Request PDF

Relational benefits, switching barriers and loyalty: A study of airline customers in Taiwan

Type: Journal Paper

Author : Yu-Hern Chang; Fang-Yuan Chen

Publisher: Elsevier Science

Year: 2007

Request PDF

Examining airline service quality from a process perspective

Type: Journal Paper

Author : Fang-Yuan Chen; Yu-Hern Chang

Publisher: Elsevier Science

Year: 2005

Request PDF

A survey analysis of service quality for domestic airlines

Type: Journal Paper

Author : Yu-Hern Chang; Chung-Hsing Yeh

Publisher: Elsevier Science

Year: 2002

Request PDF

Effects of service quality and customer satisfaction on customer loyalty in high-speed rail services in Taiwan

Type: Journal Paper

Author : Pin-Fenn Chou; Chin-Shan Lu; Yu-Hern Chang

Year: 2014

Request PDF

Performance evaluation of airport safety management systems in Taiwan

Type: Journal Paper

Author : Yu-Hern Chang; Pei-Chi Shao; Hubert J. Chen

Year: 2015

Request PDF

Customer perceptions of airline social responsibility and its effect on loyalty

Type: Journal Paper

Author : Fang-Yuan Chen; Yu-Hern Chang; Yi-Hsin Lin

Year: 2012

Request PDF

Using ANP priorities with goal programming for revitalization strategies in historic transport: A case study of the Alishan Forest Railway

Type: Journal Paper

Author : Yu-Hern Chang; Wann-Ming Wey; Hsiao-Yu Tseng

Publisher: Elsevier Science

Year: 2009

Request PDF

Search

Corporate social responsibility and customer loyalty in intercity bus services

Evaluating airline competitiveness using multiattribute decision making

Does service recovery affect satisfaction and customer loyalty? An empirical study of airline services

Relational benefits, switching barriers and loyalty: A study of airline customers in Taiwan

Examining airline service quality from a process perspective

A survey analysis of service quality for domestic airlines

Effects of service quality and customer satisfaction on customer loyalty in high-speed rail services in Taiwan

Performance evaluation of airport safety management systems in Taiwan

Customer perceptions of airline social responsibility and its effect on loyalty

Using ANP priorities with goal programming for revitalization strategies in historic transport: A case study of the Alishan Forest Railway

Author

Publisher

Year

Type

Language (ISO)

Content Type

Publication Title

Search

Filters

Corporate social responsibility and customer loyalty in intercity bus services

Evaluating airline competitiveness using multiattribute decision making

Does service recovery affect satisfaction and customer loyalty? An empirical study of airline services

Relational benefits, switching barriers and loyalty: A study of airline customers in Taiwan

Examining airline service quality from a process perspective

A survey analysis of service quality for domestic airlines

Effects of service quality and customer satisfaction on customer loyalty in high-speed rail services in Taiwan

Performance evaluation of airport safety management systems in Taiwan

Customer perceptions of airline social responsibility and its effect on loyalty

Using ANP priorities with goal programming for revitalization strategies in historic transport: A case study of the Alishan Forest Railway